Service and Processing Fees



Ticket River Service Fee: 2% + $.50 Per Ticket


Ticket River charges a small service fee per ticket sold. You only pay for tickets you sell. There are no setup or hidden fees. We do not charge a service fee for donations.

You may choose to:

  • Include the fee in the price you pay
  • Split the total fee 50/50 with your customer
  • Add the fee to the price your customer pays




Payment Processing Options


Payment Processing

Stripe: 2.9% + $0.30 Per Transaction
If you use Stripe payment processing, they will charge 2.9% + $.30 per transaction. However, you have the option to add the processing fee to the ticket price so buyers pay slightly more and there’s no cost to you. After funds clear in a few days, they are deposited in your bank account. Any Event Groove service fees are automatically deducted before your funds are transferred.


Or, you may choose:


PayPal: 1.9-2.9% + $.30 Per Transaction
With PayPal, funds are deposited in your account instantly at the time of purchase. We will invoice you on the first of each month for Ticket River service fees incurred from tickets sold the month prior. If you don’’t sell any tickets, you will not be invoiced for our service fee.









Customer Support

Our friendly customer support team is standing by to answer all your questions!

Call us at 888.509.1060
Email us at
Live chat with us at